I have used Ideal for A/C services in the past and was pleased with the results. When I had issues with my heater and air vents I called them again. Edwin from Ideal responded promptly and performed the annual heater maintenance. Our heater was in good shape but the air vents were in desperate need of cleaning. I had no idea they were so bad. Edwin returned and conducted a remote camera inspection of every single air duct. I was able to view this inspection as it was being conducted. Following the visual inspection Edwin set up a time to return with Ideal's duct cleaning equipment, along with another Ideal technician. Every duct was cleaned. We now have a fully functioning heater to include clean safe air ducts and vents. Edwin gave us some tips on how to keep our system maintained properly. Ideal Services has proven to be reliable, knowledgeable and friendly. I appreciate their professionalism and will definitely use them again. They are also affordable.
I used this company again for my water heater replacement. I wanted to put a new review, but Google won't let me. Anyway, Wayne came out first to inspect my water heater. He was amazing. He was professional and knowledgeable. He diagnosed the problem. Then Wayne came back 2 days later and changed out the water heater. They would have come the next day, but I was working. Wayne has to be the best plumber I have ever used. Wayne and Victor did an amazing job. My new water heater works great. Dan H from Ideal Services came to check my air conditioner. He was very professional and knew his stuff. My house feels cooler already. The lady in the office was also very professional and got me help right away, and I am very grateful as it is the desert and it is May. Colt also came out and fixed my toilet last month, and he was also professional and timely, and did a great job.
I had the unfortunate experience of having my a/c go out. At first I thought perhaps it was not working well due to the excessive heat outdoors. I rent from a family member and we discussed it. She called Ideal Services and had the fortunate experience of having Willy as my professional technician. Willy has been courteous, professional and patient. He has done a thorough job replacing the a/c unit today. Willy is very kind and seems to genuinely care about his customers. Willy helped to make the unbearable heat bearable through hope. As I sit enjoying the ice cold air on my back right now, I would like to say thank you to Ideal Services for having Willy on your payroll! Thank you for everything Willy!
Just wanted to shout out this company. Since moving here dealt with a lot of places and they are fast. Knowledgeable. Responsive. Even though the insurance recommended them I will continue to use them for all my needs!
Dwayne was great to work with, he was early and knowledgeable. We are in the process of investigating a potential main line leak and he fielded all of our questions patiently and thoroughly. He cleaned up after he was finished working and of all the plumbing services we’ve had lately I felt he and Ideal Services were the best to work with.
Let’s Support Our Local Businesses