My family has been taking our pets here for well over 20 years. This vet has seen us take in purebred dogs, special needs cats, unknown baby mixes, and everything in between. The care has been top notch and always feels like it has a personal touch - for example, I adopted a little mutt puppy last fall and after he got all his shots done around the Christmas season, he not only got a photo with Santa, but the staff gushed over him to gift him with a set of Christmas puppy jammies for him to go home to snugs in! This vet really cares for their animals and families and they do an excellent job, are careful, and are caring.
The staff and the vet were very patient! They got me in with a morning appointment and were super thorough answering my questions. I felt very much at ease when communicating my concerns. The staff is super welcoming and AMAZING! Thank you!
The absolute best vet in the Vegas Valley!! They're so nice and will truly care about your animal. I can trust them with my fur baby and never have to worry about them mistreating him. Which is more than I can say for other vets in this city. This is a safe place for all animals! I love them!!
Boarded my French Bulldog at this business approx. 10 days ago. The day after my wife and I dropped off our dog , I received a call from the Vet (Dr. Jones) stating that my dog got himself worked up by barking so much so that they had to medicate him and move him away from the other dogs. Also, Dr. Jones told me that they took him on a walk and my dog overheated so they placed a fan on him because he was having problems breathing. Dr. Jones said that dogs with short snouts can overheat, which we are well aware of. However, they do not overheat on their own. They overheat if they are left outside in high temperatures or perhaps walked too long in high temperatures. I am grateful for the action taken to save my dog but I question how he overheated? It couldn't have been just by him barking at other dogs as dogs do. So, I am left with questions as to how the overheating happened. When my wife and I picked up our dog, the vet tech who brought him out to us stated that my dog was a good boy other than the time when he had, "heat stroke." Her words exactly. I was charged for the medical care given to him, (Torbutrol, Dexamethasone and Oxygen therapy) however, I do not believe I should have been charged because I feel that he was placed in a situation where he could overheat. In other words, maybe he was walked too long in hot conditions or he was placed in an indoor area that was too warm or hot or perhaps negligence? I called the vet's office twice and left 2 messages for Dr. Jones to call me. I called to ask why I was being charged for the medical treatment that obviously was caused by someone on staff. Also, I question the oxygen therapy which Dr. Jones never mentioned to me; he only mentioned that they placed a fan on our dog. To date Dr. Jones has not returned my call so we could discuss what caused my dog to overheat and almost die. I wonder why?
Been my vet for 8 years. Great with animals. Dr Jones and his wife Nina are amazing. I cant say enough good things about them.
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