I am the President of Connor and Millie's Dog Rescue. The Greatful Pet has been absolutely wonderful! Dr Bill has saved many a dog for us and has enabled the rescue to accept dogs needing ortho surgery that we otherwise could not have afforded elsewhere with very positive outcomes. We have been with them for a couple of years now and they have been incredibly supportive. I can contact them directly by cell for immediate rescue questions and needs. The community needs more practices like Greatful Pet.
I took my cat to this vet for his paw because he broke one of his claws. I immediately noticed that the office is not sanitary. They were taking animals out of rooms and then rooming other animals in the same room without cleaning or disinfecting the rooms in between animal patients. They took my cats temperature without a thermometer cover on it and that is not sanitary at all especially knowing they use the same thermometer on all the animals. When I asked about that the nurse didn’t really respond to me about it. After we left the vets office it took only two days after leaving the vet for my cat to all of a sudden have an eye infection. I believe that my cat contracted conjunctivitis at the vets office due to their lack in sanitation within the office. I will not be taking my cat back to that vet I will find I more highly rated and overall more professional vet out in Henderson. Now that my cat has an eye infection I now have to pay even more for vet bills so I do not recommend this vet office. They are so unprofessional that they will in the end cost you more money and your animal more stress.
I can't say enough good things about Dr. Flannery and his staff. They helped me and more important helped my dog Pip when he tore his ACL, or the ligament in dogs behind the patella. I had taken him to several other places...one wanted to charge me 5 grand, and do a procedure that involved breaking his leg. That did not sound like a great idea to me. Thankfully, my neighbors told me about Grateful Pet! I am so grateful, (no pun intended ) for Dr. Flannery. He did another procedure on my dog. It was way less invasive and a whole lot less money. It has now been about 5 weeks and he is already putting weight on the injured leg and walking a bit. Thank you so much for all your skill and kindness to me and my dog.
Brought my cat here recently regarding him being lethargic and lumps in his stomach. The vet said it was just fat and sent him home after getting fluids for being dehydrated. Ended up bringing him to the ER later that night to find out that was SEVERELY dehydrated, even though The Grateful Pet Clinic gave and charged for fluids, and had pancreatitis. Never bring back our family dogs or cats again.
Called for appt for annual vaccines for my dog with a special addition of Lepto. We travel for work so this is a must. I am fully aware that they do not normally vaccinate for Lepto in Southern Nevada but it is my pet and my responsibility as a pet owner to make sure she is fully vaccinated and ready for wherever we may be sent for a job. This clinic refused my request and my business even after an explanation as to why. Boulder Animal Hospital was glad to get the vaccine and they are awesome. Replying to your reply. I did request it that is the whole point and your receptionists denied my request. If you would reread my review I state that I am fully aware that Lepto is not given in Nevada and would need to request it ahead of time. I worked in the veterinary field for over 30 years and one thing I do know is that if I want my dog vaccinated for Lepto that it is my call, not yours. I suggest you speak with your receptionists and school them on customer service.
Let’s Support Our Local Businesses