Its a fun place to hang out and chat
I used to absolutely love their coffee. Then I got my usual favorite a few months ago, and was SO disappointed. It tasted like the coffee beans had been burnt, and gave an extremely bitter taste. I finally decided to give it another try today, and sadly (after about a fifteen minute wait due to the person in front of me) I was still extremely disappointed. I don't know if they changed their supplier or what, but I really do not like the taste of their coffee any more. It's just bitter and gross to me. I'm so sad, but I'm definitely not giving them a third chance.
The quality of ingredients for food and coffee are superb. The service is devastating subpar. You’ll have to repeat and correct your order a few times at the speaker and then again in person, from then on it’s a lottery weather or not you’ll get what you ordered. I can’t count how many times I’ve given back a drink at the window, or been told “have a good one” after being handed my drink but still waiting for my food order...my favorite food item used to be the prosciutto of happiness, but after receiving sad versions of this order consecutively I’ve completely gave up on it. The prosciutto is always cut as thick as bacon (gross) I would open the sandwich box in disbelief and just say to myself “who on earth would eat this?” I’ve been 2-3 time weekly return customer for about 4 years now, I would be an everyday regular if I could count on madhouse to get the order right.
Delicious coffee and delightfully sized breakfast food options. Was not expecting the portions we received, very delighted. Graphics on cups were a bit risqué but otherwise a pleasant experience.
Definitely a quirky spot - I like it! I needed a caffeine jolt for my drive from Las Vegas to Los Angeles and happened to be nearby Madhouse. I opted for a large blended Monkey Mocha (Peanut Butter, Banana, Mocha, Chocolate Chips) and WOW it was great! The staff was friendly, told me what on the menu can be made dairy-free (lots of options!). They have a pastry/chocolate case with lots of delicious looking items. It's the kind of place you can bring your laptop and hang out for a bit inside - free wifi! Recommended.
Support local restaurants offering online ordering, takeout, & curbside pickup.